How to add and manage patients in Medulla

You can save patient details in Medulla, so you do not have to enter them each time you send a secure message, create a patient task, or start a new encounter. This guide shows you how to add patients, update their details, and manage your patient list.

Add a patient

You can add a new patient from the Patients page or when starting an encounter.

From the Patients page:

  1. Open More, then the Patients page.

  2. Select Add patient.

  3. Enter the patient’s details and save.

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Adding a new patient from the Patients page in the Medulla web app.

When starting an encounter:

  1. Open Scribe in the Medulla web app.

  2. Select Add patient, then search for and select an existing patient, or choose Add new patient.

  3. If adding a new patient, enter their details and save.

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Actions you can perform from the Patients list

Open More, then Patients. Use the buttons beside a patient’s name to:

  • Edit patient details: Update their information and save your changes.

  • Send a secure message: Open the message composer for that patient. See How to send secure messages to patients for further instructions.

  • Delete a patient: Remove the patient from your list. A patient cannot be deleted while a message is still waiting for them to read.

Use Privacy mode to blur patient details when someone else can see your screen.

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